900 NORTH CENTRAL EXPRESSWAY, MCKINNEY TX 75070 | 469-424-0028

If we sell it, we install it!!!

Warranty

Extended Warranty Information - Protect Your Vehicle

Buying a vehicle is the second biggest investment you'll make in your lifetime, behind your house. It's important to get extended warranty coverage in case of unforeseen repair costs. 4x4works offers a variety of extended warranty options with various levels of coverage.

To find out more about the specific warranty options that are available to you, contact us today. Our experienced staff will walk you through your options and help you choose the warranty coverage that's right for you.

Rough Country Warranty - Click Here for more detail

A lot of things can happen on the road less traveled, and Rough Country has you covered! We're confident in our high-quality products so we're giving you more peace of mind and more bang for your buck!

Rough Country Suspension Systems offers a Lifetime Replacement Warranty on most suspension products. All products are warranted to be free from defects in material and craftsmanship for the life of the vehicle if utilized in accordance with the manufacturer's instructions for installation and operation of said products. *We'll replace your defective item at no cost to you!

Check out our full list and see exactly what is covered:

  1. Hard Suspension Components - Lifetime Replacement Warranty
  2. Leaf & Coil Springs - 5 Year Manufacturer's Warranty
  3. Shocks & Stabilizers - 3 Year Manufacturer's Warranty
  4. Bushings, Ball Joints, Etc. - 1 Year Manufacturer's Warranty
  5. Winches - 1 Year Electrical, 2 Year Mechanical
  6. LED Lights - 3 Year Limited Warranty
  7. Rough Country Gears - 10 Year Limited Warranty
  8. Jeep JK Armor - Limited Lifetime Warranty
  9. Rough Country Soft Tops - 3 Year Limited Warranty

Includes Knuckles, Lift Blocks, Control Arms etc... Covers welds, cracks, or breakage

Covers atypical sagging, breakage, or failure.

Covers leaking, diminished dampening, and breakage.

Covers all wear and tear items.

Covers casing, bulbs, and wiring.

Covers defects in craftsmanship.

Covers manufacturer's defects for life.


*Note: Some suspension components are prone to gradual wear and tear over time and therefore are not covered within the Lifetime Replacement Warranty. Exclusions to our standard Lifetime Replacement Warranty include wear and tear items such as mountings, bushings, diminished shock and stabilizer dampening resistance, finish, dents and scratches, as these components and issues can wear out or occur naturally over time. These items are covered under a separate Limited Warranty along with other non-suspension items listed above. Rough Country's Lifetime Replacement Warranty and Limited Warranties are non-transferable and may only be enacted by the original purchaser of warranted equipment. These warranties do not cover the removal or installation of our products. Replacements for non-defective items broken during off-road use may incur shipping charges.

When enacting a warranty claim, Rough Country will need to verify that you are the original purchaser and may require photos of the defective or damaged part(s). You must provide a copy of the Bill of Sale, a valid order number or other transactional documentation to verify your purchase. We advise storing your receipt in your glovebox, or printing your order confirmation e-mail for safe keeping.